Case Manager/Intake Coordinator
3.
9 Cherry Hill, NJ Cherry Hill, NJ Part-time Full-time Part-time Full-time From $55,000 a year From $55,000 a year 6 days ago 6 days ago 6 days ago The Case Manager and Intake Coordinator position is an administrative position that will provide ongoing client support, including scheduling needs (supporting our clients by ensuring their sessions are scheduled and stay in constant communication) to ensure the client receives high-quality services.
This position is also responsible for managing our intake process to ensure successful implementation of services for new clients, including completion of all intake paperwork including insurance forms and will be responsible for requesting authorization of services.
This person must possess exceptional professional, interpersonal, and interdisciplinary verbal and written communication skills.
The Case Manager reports directly to the Administrative Director.
This position will work 40 hours per week in an office setting.
While there is some flexibility with the exact schedule, early morning availability (for example 7 am to 3 pm) is preferred.
Major Duties:
Building relationships with assigned clients and their families of Connect Plus Therapy Scheduling meetings with parents to ensure that schedules are discussed.
Assigning matching RBTs/BT to clients for services Ensuring maximization of authorized hours for new and existing Ensuring billable hours maximization of salaried RBTs/BTs Maintaining and updating client data Ensuring interdisciplinary and provider-client communication.
Maintaining regular communication with the clients for quality assurance and treatment satisfaction purposes.
Reviewing new client inquiries via phone calls and company website Scheduling initial appointments with clients and their families to communicate the company vision, clearly explain policies, and explain the financial component of the services.
Collection of Evaluations/Scripts as well as insurance forms.
Review programs with new clients Requesting Authorization for services from insurance company Offer the family support in dealing with providers if needed and building a relationship with these providers.
All other duties as assigned Skills and Competencies Proficient in the use of various computer programs including Central Reach, Microsoft Office, Microsoft Excel, and Google Suites.
Confident communication skills for communications between the team Excellent written communication skills for professional emails and various reporting methods Excellent time management skills Ability to empathize with the families Self motivated and well organized Physical Requirements:
Ability to write, type, and operate a computer and telephone for hours at a time Ability to sit and stand for several hours at a time Ability to lift up to 40 pounds Education & Experience 2 years of case management or intake coordinator experience minimum Experience managing complex schedules Bachelor's degree preferred High school diploma required Job Types:
Full-time, Part-time Pay:
From $55,000.
00 per year Expected hours:
40 per week
Benefits:
401(k) Dental insurance Flexible schedule Health insurance Life insurance Opportunities for advancement Paid sick time Paid time off Parental leave Retirement plan Vision insurance Schedule:
8 hour shift Monday to Friday
Experience:
Scheduling:
5 years (Required) Ability to Relocate:
Cherry Hill, NJ 08003:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
9 Cherry Hill, NJ Cherry Hill, NJ Part-time Full-time Part-time Full-time From $55,000 a year From $55,000 a year 6 days ago 6 days ago 6 days ago The Case Manager and Intake Coordinator position is an administrative position that will provide ongoing client support, including scheduling needs (supporting our clients by ensuring their sessions are scheduled and stay in constant communication) to ensure the client receives high-quality services.
This position is also responsible for managing our intake process to ensure successful implementation of services for new clients, including completion of all intake paperwork including insurance forms and will be responsible for requesting authorization of services.
This person must possess exceptional professional, interpersonal, and interdisciplinary verbal and written communication skills.
The Case Manager reports directly to the Administrative Director.
This position will work 40 hours per week in an office setting.
While there is some flexibility with the exact schedule, early morning availability (for example 7 am to 3 pm) is preferred.
Major Duties:
Building relationships with assigned clients and their families of Connect Plus Therapy Scheduling meetings with parents to ensure that schedules are discussed.
Assigning matching RBTs/BT to clients for services Ensuring maximization of authorized hours for new and existing Ensuring billable hours maximization of salaried RBTs/BTs Maintaining and updating client data Ensuring interdisciplinary and provider-client communication.
Maintaining regular communication with the clients for quality assurance and treatment satisfaction purposes.
Reviewing new client inquiries via phone calls and company website Scheduling initial appointments with clients and their families to communicate the company vision, clearly explain policies, and explain the financial component of the services.
Collection of Evaluations/Scripts as well as insurance forms.
Review programs with new clients Requesting Authorization for services from insurance company Offer the family support in dealing with providers if needed and building a relationship with these providers.
All other duties as assigned Skills and Competencies Proficient in the use of various computer programs including Central Reach, Microsoft Office, Microsoft Excel, and Google Suites.
Confident communication skills for communications between the team Excellent written communication skills for professional emails and various reporting methods Excellent time management skills Ability to empathize with the families Self motivated and well organized Physical Requirements:
Ability to write, type, and operate a computer and telephone for hours at a time Ability to sit and stand for several hours at a time Ability to lift up to 40 pounds Education & Experience 2 years of case management or intake coordinator experience minimum Experience managing complex schedules Bachelor's degree preferred High school diploma required Job Types:
Full-time, Part-time Pay:
From $55,000.
00 per year Expected hours:
40 per week
Benefits:
401(k) Dental insurance Flexible schedule Health insurance Life insurance Opportunities for advancement Paid sick time Paid time off Parental leave Retirement plan Vision insurance Schedule:
8 hour shift Monday to Friday
Experience:
Scheduling:
5 years (Required) Ability to Relocate:
Cherry Hill, NJ 08003:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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