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Computer Operator

Company Name:
Fiserv
Job Title
Computer Operator
Job Purpose
General Summary (Mission Statement
):
In 24x7x365 environment monitor; systems, batch, applications and networks, perform scheduled tasks, first level Incident diagnosis, resolution and escalation, ensuring system availability and timely completion of batch and scheduled tasks.
Essential Job Responsibilities
:
1. Requires weekend and holiday coverage
2. Operate computer effectively to complete tasks
3. Monitor systems, applications, batch and environmental
4. Perform documented recovery procedures for systems, applications, batch and environmental
5. Complete scheduled tasks
6. Open, update and close Incident Reports
7. Monitor escalated Incidents for progression towards resolution
8. Resolve problems with minimum supervision
9. Communicate effectively to clients, vendors, support teams
10. Assist Shift Supervisor where and when needed
Key Knowledge, Skills and/or Abilities:
o Working knowledge of JCL, PCS, VSE, VM, VOLLIE, DYNAM, FAQS, Power/VS, Windows, Windows Services, Appworx, Networking, File Transfer, System Monitoring
o First level problem determination
o Excellent oral and written communication skills
o 1-2+ years' experience as a Computer Operator
Thank you for considering employment with Fiserv. Please:
Apply using your legal name
Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
Fiserv is an Equal Employment Opportunity Employer, and it is the Company's policy to make all employment decisions without regard to race, color, religion, creed, age, sex, national origin, veteran status, disability (as long as the individual is able to perform the essential functions of the job with or without reasonable accommodation), and any other characteristic protected by Law.
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Company Description:
Going Up?
Today's shifting demands require a partner who shares your goals with the proven expertise to help you reach them. For more than 16,000 clients worldwide, Fiserv is transforming the way financial services are delivered to ensure business growth. With Fiserv, you have the power to go places. The power within.

Fiserv Technology Makes the Difference
Through thousands of partnerships with clients worldwide and hundreds of solutions, Fiserv touches almost every part of financial services - online & mobile banking, account processing, e-payments, lending, wealth management...our technology makes the difference in every interaction.

Fiserv Technology: Consumer Reach and Scale
Fiserv technology simplifies financial transactions. We enable 120 million deposit accounts, 60 million online banking users, and 23 million active bill payment users, making financial transactions easy to allow people to focus on the things that really matter: planning, living and prospering.

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